Privacy Policy

Scale House LLC (DBA Scale House Media, "we," "us," or "our") operates scalehousemedia.com (the "Site"). This Privacy Policy explains how we collect, use, and protect the information you share with us.

Information We Collect

We collect information you voluntarily provide when you contact us, book a call, or chat with us through our website. This typically includes your name, email address, phone number, company name, and any details you share about your business needs.

We also collect standard analytics data — IP address, browser type, pages visited, referrer URL — to improve the Site and our services.

How We Use Your Information

• Respond to inquiries and provide the services you request
• Send informational and transactional communication (email + SMS, with your consent)
• Improve our website, services, and client experience
• Comply with legal obligations

SMS Communications

By providing your phone number, you agree to receive informational and transactional text messages from Scale House Media (a DBA of Scale House LLC) at the number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to unsubscribe. Consent to receive SMS messages is not a condition of any purchase. View our Privacy Policy at https://www.scalehousemedia.com/privacy.

We do not share, sell, or rent mobile information (including phone numbers and opt-in data) to third parties or affiliates for marketing or promotional purposes. Mobile data is used solely for the purposes described in this Privacy Policy and your direct interactions with Scale House.

Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and deliver services (e.g., booking + CRM tools, email providers)
• Authorities when required by law

Cookies + Analytics

We use cookies and similar technologies to understand how visitors use the Site and to power marketing measurement. You can disable cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us at kyle@scalehousemedia.com. You may also opt out of SMS communications at any time by replying STOP to any message.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we take protection seriously.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact

Questions about this policy? Reach us at:

Scale House LLC
671 N Boseman Way, Saratoga Springs, UT 84045
kyle@scalehousemedia.com
+1 702-219-2457